Service Description

1. Introduction

The ESG ISA application is a web-based tool designed to assist companies in environmental, social, and governance (ESG) reporting. It provides a user-friendly platform for users to answer a comprehensive set of questions related to ESG practices and generate reports that can be used for internal monitoring or external audits.

2. User Roles

The application caters to two main user roles:

Company Administrator: This role is designated within a company and is responsible for managing user accounts within their organization. They can invite team members, manage user permissions, and delete users.
User: This role represents individual team members within a company. They can navigate question sets, answer questions using various input methods, and track their progress. Users can also collaborate by sharing specific questions with team members and view historical data from previous reporting years.

3. User Account Management

• Users can create new accounts with email address and password.
• Company administrators can invite team members via email, requiring them to register using a unique link to join the company profile.
• Users can update their profile information.
• Company administrators can manage users within their company profile, including adding, deleting, and potentially editing information.

4. Question Answering

• Users can navigate question sets using a collapsible tree menu or “Previous/Next” buttons.
• Questions can have different formats, including text fields, checkboxes, radio buttons, and document upload options.
• Users can view the status of questions and progress bars to track their completion.
• Users can access “Help” information for each question, which may include text, instructional videos, or embedded documents.
• Users can share specific questions with team members within their company.

5. Report Generation

• Once all questions are answered, users can generate a PDF report.
• The report includes company information, the date of creation, all questions and answers, a signature line, the ESG ISA logo, and the company name on every page.
• Generating a report for audit may require additional steps and incur an extra fee.

6. Additional Functionalities

• Users can switch between different reporting years to view historical data.
• Users can change previously submitted answers within questions.

7. System Access

• The application is web-based and accessible from any device with a web browser and internet connection.
• A secure login process is implemented using email addresses and passwords.

8. Target Users

The ESG ISA application is targeted towards companies of all sizes seeking to improve their ESG performance and reporting practices.

9. Benefits

• Streamlined ESG data collection and reporting process.
• Improved accuracy and consistency in ESG information.
• Enhanced collaboration among team members.
• Easier generation of professional ESG reports.
• Ability to track progress over time through historical data access.

10. Conclusion

The ESG ISA application empowers companies to simplify their ESG reporting journey. By providing a user-friendly platform for data collection, collaboration, and report generation, the application helps companies effectively manage their ESG performance and meet reporting requirements.